Accessibility Statement for Services

As part of our accessibility statement, we would like to provide you with an overview of the compatibility status of the service(s) described below with the accessibility requirements according to legal regulations (especially with the Accessibility Strengthening Act – BFSG).

Service Provider Details

Environmental Agency of the City of Frankfurt am Main
Galvanistrasse 28
60486 Frankfurt am Main
Hesse

General Description of the Service

Promoting the “Zero Waste Frankfurt” campaign in Frankfurt am Main – an awareness campaign about Zero Waste and what citizens can do to contribute.

Service Implementation Details

Frankfurt aims to become a Zero Waste City. For this purpose, the campaign will launch throughout Frankfurt starting October 22, 2025, with a website, promotional materials, and a quiz app.

Status of Compliance with Requirements

zerowaste-ffm.de is partially compliant with the requirements of BITV 2.0. The assessment of the accessibility status is based on our self-assessment.

Non-accessible Content

The Functions Listed below are not Accessible:

• Header slider on the homepage (Only the first item is read aloud by the screen reader here.)
• Accordions as a design module
• CAPTCHAs
• Tooltips
• Contact forms
• No correction suggestions for incorrect entries.
• The Environmental Agency of the City of Frankfurt is working to further expand its accessible offerings.

Creation of the Accessibility Statement

Date of creation of the accessibility statement: October 15, 2025
Date of last review of the above-mentioned services regarding accessibility requirements: October 15, 2025

Competent Market Surveillance Authority

Federal States’ Market Surveillance Body for the Accessibility of Products and Services (MLBF)

Phone: +49 (0) 391 567 6970
Email: mlbf@ms.sachsen-anhalt.de

Information on the current address of the MLBF can be found here: https://ms.sachsen-anhalt.de/themen/menschen-mit-behinderungen/aktuelles/marktueberwachungsstelle-der-laender-fuer-die-barrierefreiheit-von-produkten-und-dienstleistungen